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Napoleon Support Center

If you need to ask us a question about your Napoleon BBQ or make a comment please complete the form and a Napoleon customer service representative will get back to you shortly. Also, for service, installation and product knowledge our Napoleon Authorized Dealers are the best resource. Use the ‘Find a Servicing Dealer’ button below to locate the nearest location to you.

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Privacy Policy: We do not collect or disseminate the private information of our customers. Submitted information is only used for the purposes of contacting you with regards to your question.

Customer Solutions

Email: [email protected]

Phone: 01676 522788

Hours of Operation: 8:30am – 5pm
(Excluding all UK Holidays)

Corporate Contact:
Napoleon Grills UK 
Wolf Steel Ltd.
6 Home Farm Courtyard
Meridan Court
Berkswell, Coventry




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No great BBQ is complete without the right tools for the job. Napoleon has a full range of BBQ accessories that are perfect for your grill.
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